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Campus Partners
Update Newsletter
January 31, 2005
Download a printer-friendly Update here!
   

Holiday Schedule Reminder!

February 21 -President's Day

Our online systems will be available during normally scheduled hours.

   
Perkins Funding Crisis Campus Partners Anniversary
NFLP Servicing Underway Customer News
FACT Act Holiday Schedule
Education Department Update Teleseminars
TRA Interest Paid Reporting Workshop Update
New Products Update Regional Meetings
Masterfile Enhancement Conference Schedule
Data Center Transition Cutoff Dates
  How to Use myReports
   

 

Funding Crisis Update – Capitol Hill Visits

Representatives from Campus Partners will attend the 2005 COHEAO Annual Conference beginning January 30. As part of the Annual Conference, COHEAO will sponsor a breakfast on Capitol Hill. Several members of Congress and their staff have been invited to attend. This gives the conference attendees an opportunity to share how important the Federal Perkins Loan Program is in ensuring that all students have the opportunity to attend college. Each year after the breakfast, many of the attendees visit the offices of their Representatives and Senators. Campus Partners has already made appointments with representatives to discuss how destructive the zeroing out of the Federal Contribution is. If you would like to become a member of COHEAO and join in the fight to save the Federal Perkins program, go to www.coheao.org and register to become a member.

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Campus Partners Assists in Servicing the Nurse Faculty Loan Program

The Department of Health and Human Services, Health Resources and Services Administration (HRSA) authorized the Nurse Faculty Loan Program (NFLP) under the Nurse Reinvestment Act of 2002. Campus Partners has been working very closely with HHS and several of our customers to understand the unique parameters of this program and develop procedures and system processes in order to service this loan program. In 2005, $4.7 million will be available for qualified students. The deadline to apply for funds is April 25, 2005, and the maximum loan limit per student is $30,000 for an academic year. Customers interested in applying for funds for this program should go to http://www.hrsa.gov/grants/preview/individuals.htm#nflp.

Schools of nursing may enter into an agreement with HHS and establish a Nurse Faculty Loan Program to make loans to students enrolled full time in an eligible advanced degree program in nursing. Loan recipients must agree to complete the education program and may cancel up to 85% of the NFLP loan while serving as full-time nurse faculty at a school of nursing after their graduation.

The loan program has an interest rate of 3%, beginning three months following graduation. Borrowers must be employed as a full time nurse faculty member at a school of nursing for a consecutive four-year period. The loan will bear the 3% interest rate during the four-year period and the remaining six years of repayment. However, if the borrower fails to complete their course of study or establish full-time employment as a nurse faculty member, the loan will bear interest at the prevailing market rate. Also, if their employment period is not consecutive, the loan will immediately begin repayment and interest will accrue at the prevailing market rate.

Campus Partners publishes many of the forms (including the promissory note) for the program on our Web sites. Customers may view the forms here, and borrowers should go to www.mycampusloan.com. If you have questions or need additional information, feel free to contact Sharon Cameron, our Audit and Compliance Specialist. You may also visit http://bhpr.hrsa.gov/nursing. The NFLP contact person at HHS is Denise Thompson, who can be reached at (301) 443-1399.


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FACT Act Ramifications

The Fair and Accurate Credit Transactions (FACT) Act was signed into law by President Bush last year. One of the major provisions, a free annual credit report for consumers, became effective on December 1, 2004. Consumers in Western states can order a free credit report beginning December 1, 2004. Free reports will be phased in over the next nine months. The final phase, mandating a free credit report to residents of the Eastern States and the U.S. Territories, will be implemented on September 1, 2005. Consumers can order the free copy of their credit report at www.annualcreditreport.com. For implementation dates in all areas, go to http://www.ftc.gov and select “Information on Free Credit Reports.”

Another requirement of the FACT Act requires furnishers of credit information to provide “clear and conspicuous notice” in writing to their customers regarding the reporting of negative information. Although submission of negative information has been included in our standard past due notices, Campus Partners has enhanced our 45-day past due notice to ensure that your borrowers understand the consequences of late payments. If you have not contracted with us to report your loans to the three major credit bureaus, contact your Customer Service Representative for additional information. Federal regulations require that you or your servicer report your Federal Perkins loans to the credit bureau when the loan is disbursed.

 

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Revision to Fiscal Operations Report For 2004-2005, FISAP

The Department of Education is seeking comments by March 7, 2005 on the Fiscal Operations Report for 2004-2005 and Application to Participate for 2006-2007 (FISAP) and Reallocation Form E40-4P. The application data collected by the FISAP will be used to compute the amount of funds needed by each school for the 2006-2007 award year. The Fiscal Operations Report data will be used to assess program effectiveness and account for funds expended during the 2003-2004 award year as part of the school funding process. The Reallocation form is part of the FISAP on the Web and will be used by schools in the summer to return unexpended funds for 2003-2004 and request supplemental FWS funds for 2004-2005. For viewing details on changes and copies of the forms, go to http://edicsweb.ed.gov/browse/downldatt.cfm?pkg_serial_num=2658.

 

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Annual Contacts and 1098-E Reminder

As we published in last month’s Update, we are in the process of communicating information about interest paid amounts in 2004 to your borrowers. We began providing this information through our borrower Web site and via our toll free IVR during the first week in January. Interest paid amounts will also be reported on borrower statements generated in January, February, March, and April. Borrowers who use AutoDraft or Coupon Book billing were sent an Annual Statement indicating interest paid in 2004.

Borrowers who paid more than $600 in interest during 2004 to a single institution received Federal Tax Form 1098-E. Per IRS requirements, borrowers who paid interest greater than $600 will be reported to the IRS by February month end. You can obtain interest paid information for your borrowers using either System 3i, WebConnect, eXpressReports, or your monthly Masterfile.

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myReports-A Product You Can Call Your Own

myReports, our reports on demand product, is now available to all customers. An important addition to our product line, myReports is the perfect solution for customers who need to create customized reports at a specific time. Drawing on our experience and customer feedback, we developed a suite of standard reports available through the Public Library tab, that can be created within seconds. For customers who need to truly customize their reports on an as needed basis, we have created special field and parameter selection tools accessed through the Ad Hoc Report tab. Using this tool, customers can quickly choose sort options and filters to produce the reports that they need. Reports can be stored in the My Personal Library area or scheduled to run on a reoccurring basis.

Best of all, the product is easy to use, supported by user documentation and Campus Partners staff, and free of charge. This month’s “How To” provides directions for getting started using myReports, and a manual is available on-line. If you already have an ID and password for our online systems, just download a myReports Authorization Form from our Web site and mail it back to us. If you need an ID and password, download a System 3i Authorization form along with the myReports form and return both to us. For more information about the product or to obtain the link to the manual, please contact your Customer Service Representative.

 

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eXpressReports Enhanced

In response to your suggestions, we have further enhanced eXpressReports to make it even easier to use. We have added a simple application to print batch reports as well as adding TRA reports and customer billing invoices to the site. Simple directions for printing batch reports are available as an attachment to this issue of the newsletter. You will not want to miss this opportunity to learn how to make eXpressReports work more efficiently for you.

             Attachment: Batch Printing Directions for eXpressReports

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DocumentDirect to be Retired

As previously announced, access to DocumentDirect will end soon. Although we originally planned to curtail access last year, we wanted to wait until our remaining DocumentDirect customers felt comfortable with the transition. The retirement will take place during the first quarter. Almost all our customers now use eXpressReports, our new report tool, which is very easy to use. With the launch of myReports, customers have an additional report tool.

If you already have a DocumentDirect ID and password, you can get started using eXpressReports today. Just click on the eXpressReports icon on the home page of campuspartners.com, and you are ready to go. A link to eXpressReports documentation also is available on the eXpressReports log in page. If you have questions about eXpressReports, please contact your Customer Service

Representative.

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E-Bill Use Continues to Grow


Since E-Bill was introduced last summer, more and more borrowers are signing up for the electronic bill presentment product. When coupled with E-Pay, E-Bill is an especially powerful tool for ensuring borrower repayment. We will be promoting E-Bill on our mycampusloan. com Web site soon, and can provide promotional materials for you to distribute to your students, at your request.

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Masterfile Enhancement

If you currently receive a Masterfile, please note that a new data field will be added effective January month end. The Cohort Year Indicator will be added to the end of the Masterfile in the space that was previously reserved for filler. The valid codes for the Cohort Year Indicator field are C = Current Cohort Year, P = Projected Cohort Year, and N = Not Current or Projected Cohort Year.Please contact your Customer Service Representative if you need a new masterfile layout.

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Data Center Move in March

In March, Campus Partners will move its data center operations from Health Axis in Dallas, Texas to an Infocrossing data center in Norcross, Georgia. We are making the transition to enhance the management of our mainframe system. Infocrossing, a major IT outsourcing company, offers a state of the art data center, high speed, high performance connections, expert operations support on a 24/7 basis, and a custom approach to mainframe management.

We are planning for a smooth transition with minimal impact to you and your borrowers. In order to faciliate the move, our Systems will be unavailable during the weekends of March 18 and March 25. If you are interested in learning more about Infocrossing, please visit their Web site at www.infocrossing.com.

 

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Campus Partners - 40 and Loving It

Campus Partners is turning one—going on 40 this month. We are celebrating our first anniversary because JPT, Partners LLC purchased our company on January 26, 2004. We are celebrating our 40TH anniversary because our company first began servicing student loans in 1965. Building on our strengths, our managing partners, Mike Carey, Paul Carey, and Tom Green, were careful to preserve our company’s rich tradition of premier customer service and leadership in the industry while incorporating their new ideas and energy. You have already seen the results of this fusion of the old with the new--a renewed commitment to listen to your needs and develop new products to help you perform your job more efficiently and effectively. As our company enters our fifth decade, we are well prepared to provide you with the tools you need, the customer service you expect, and the benefit of our accumulated knowledge of the student loan industry.

We salute the customers who have been with us since the beginning. On July 23, 1965, Belmont Abbey College, Bennett College, Catawba College, Elon University, High Point University, Mars Hill College, Pfeiffer University, and Salem College signed contracts with us to service their student loans. Meredith College signed on in August, and Lenoir Rhyne College signed a contract in November. Because we were the first company in the country to service student loans, those early customers were truly visionary in selecting what we would now call an outsourced solution. Throughout the year, we will list other customers who will celebrate anniversaries of 35 or more years with us during 2005. Stayed tune to the Update for further details of our anniversary celebrations in 2005.

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More Long-Term Customers

Speaking of anniversaries, we are celebrating our partnership with quite a few long -term customers this quarter. Campus Partners salutes customers reaching long-term anniversaries with us during January, February, and March. Special recognition goes to Arcadia University, Community College of Philadelphia, County College of Morris, Fairview General Hospital School of Nursing, Lynn University, Montreat College, Ocean County College, Philander Smith College, St. Bonaventure University, and Talledega College, which have been our customers of 35 years. We also want to thank Daytona Beach Community College, Franklin and Marshall College, Miami Valley Hospital School of Nursing, and Universidad Central de Bayamon for allowing us to service their loans for the past 30 years.

Names of all customers attaining 10, 15, 20, 25, 30, and 35-year anniversaries with us during this quarter are attached. Customers reaching anniversaries with us during the second quarter of 2005 will be listed in the April Update.

       Attachment: Long-Term Customer Anniversaries

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Holiday Schedule for 2005


Campus Partners will observe the following holidays for the remainder of 2005. Our on-line systems will be available during normally scheduled hours.

President’s Day Monday, February 21
Memorial Day Monday, May 30
Independence Day
Monday, July 4
Labor Day Monday, September 5
Thanksgiving Day Thursday, November 24
Day after Thanksgiving  Friday, November 25
Christmas Eve (observed) Friday, December 23
Christmas Day (observed) Monday, December 26


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Teleseminar Training


Our second year of teleseminar training was a success. Thanks go to all who participated and provided feedback. Offering this training provides us the opportunity to reach out to schools who cannot attend Student Loans 101 or 202 workshops in Winston-Salem. Each teleseminar is geared toward understanding a particular area of student loans and is an opportunity to gain new insight, ask questions, and hear helpful feedback from other schools.

As we prepare for the upcoming year, we look forward to continuing this service. Teleseminars are usually offered the second Monday of each month from 2:00 to 3:30 ET. If you want to participate in these training sessions, just e-mail Debra Pitts at dpitts@campuspartners.com at least three days before the scheduled teleseminar to register. She will notify you of the telephone number that you need to call in a return e-mail. The training is free and is well worth your time.

2005 Teleconference Training Schedule

February 14, 2005 2:00 p.m. ET
iPROMise
March 14, 2005 2:00 p.m. ET
Key Screens on WebConnect*
April 11, 2005 2:00 p.m. ET
myReports
May 9, 2005 2:00 p.m. ET
What Happens When a Borrower Goes Into Collections*
June 13, 2005 2:00 p.m. ET
How to Read History*
July 11, 2005 2:00 p.m. ET
FISCOP Preparation
August 8, 2005 2:00 p.m. ET
How to Evaluate Deferment and Forbearance Requests*
September 12, 2005 2:00 p.m. ET
Open Topic
October 10, 2005 2:00 p.m. ET
What is Rehabilitation and How Borrowers Can Benefit*
November 14, 2005 2:00 p.m. ET
How to Use and Interpret Reports from Campus Partners
December 12, 2005 2:00 p.m. ET
Open Topic

Introducing Web Conferencing


In addition to our teleseminars,we will begin offering Web seminars soon. These presentations will offer you the opportunity to view our presentation, ask questions, and even test drive our products while on-line. Look for an e-mail message from us announcing the time, date, and registration information for the first Web seminar, which focuses on mycampusloan.com and E-Exit. We also will provide more details in next month’s Update.

Workshops

We have scheduled our popular Student Loans 101 and 202 workshops for the following dates. Please note that we have added an additional Student Loans 101 workshop next year due to popular demand.

Student Loans 101  
Student Loans 202
March 3 and 4, 2005
April 7 and 8, 2005
July 14 and 15, 2005
October 6 and 7, 2005
November 3 and 4, 2005


   
Student Loans 101 is designed for student loan administrators who are less experienced or are new to Campus Partners. Student Loans 202 is aimed at student loan administrators with more than one year of experience. The workshops are presented at our office in Winston-Salem and are hands-on learning experiences. Each participant will work at their own computer workstation with experienced Campus Partners staff leading the training. Registration forms and other information are available on our Web site and as an attachment to this month’s Update.

          Attachments:

Student Loans 101 Workshop Flyer and Registration Form

Student Loans 202 Workshop Flyer and Registration Form


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Regional Meetings


Our 2005 Regional Meeting Schedule is listed below. If you would be interested in hosting one of these meetings listed below, please contact your Account Representative.

Date Location Host
February Puerto Rico  
March Virginia  
March Texas  
April Pennsylvania  
May Illinois (Chicago)  
May 3 Alabama University of Alabama-Birmingham
July Washington Seattle Pacific University
July Northern California  
July Southern California  
August South Carolina  
August 26 New York Culinary Institute of America
August Ohio  
October Massachusetts  
October Nebraska  

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Conference Schedule

 

Representatives from Campus Partners will attend the conferences listed below.

 

COHEAO will hold its Annual Conference on January 30 - February 2, 2005 The conference will be held at the Ritz-Carlton-Pentagon City. More information is available at www.coheao.org. The number for the hotel is 703-415-5000.

NACUBO will hold its Student Financial Services Conference on March 6-8, 2005 at the Wyndham Palace Resort and Spa in Tampa, FL. Visit www.nacubo.org for more information. The number for the hotel is 407-827-2727.

The EARMA Annual Conference will be held on April 5-6 at the National Conference Center in Hightstown, NJ. More information is available at www.rci.rutgers.edu/~earma/. Mark Olson, our Executive Vice President of Sales and Marketing, will speak at the conference.

PDG will present its 19th National Conference for College & University Bursars, Cashiers, Treasury Managers, and Student Financial Services on April 24-27 at the Marriott Rivercenter in San Antonio, TX. The Web address for PDG is www.prodev.com. The number for the hotel is 800-648-4462. Mark Olson, our Executive Vice President of Sales and Marketing, will speak at the conference.

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Cutoff Dates

 

Cutoff dates for January, February, and March are presented below. Cutoff

 
Transaction
January 2005
February 2005
March 2005
Last day to receive collection payments
1/25/05
2/22/05
3/28/05
Last day to receive regular payments
1/26/05
2/23/05
3/29/05
Last day for online payments
1/28/05
2/25/05
4/1/05
Date final post begins
1/28/05
2/25/05
4/1/05
Report date used for final post
1/31/05
2/28/05
3/31/05
Last day deposits created for deposit to bank account
1/28/05
2/25/05
3/31/05


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One Stop Shop

To resolve technical issues faster, we are merging our Help Desk with Customer Service. For all your inquiries, please call your Customer Service Representative.