Inside Campus Partners

Barbara Joyce
August 2004

Barbara Joyce
Accounting Supervisor

Barbara Joyce, Accounting Supervisor for Campus Partners, is the right woman for the right job at the right time. She loves to research accounts, explore new methods of performing processes, keep accounts balanced, and solve problems. She also likes to set up spreadsheets and databases to track our many sources of revenue. Fortunately for us, those tasks coincide with our needs as we transition into a freestanding company without a parent corporation to oversee bookkeeping functions.

Barbara is glad that the change is taking place because it means our bills are paid faster and our customers’ questions can be answered quicker. Instead of just relaying information to a corporate accounting office, she can take care of questions “then and there.” If research is needed, she handles it immediately.

In her role as Accounting Supervisor, her duties involve many critical areas for our company. She is responsible for establishing billing profiles for our customer accounts, updating and maintaining billing templates, and verifying that customers are invoiced correctly. She issues checks, reconciles bank accounts, and reports and monitors our company’s revenue.

She supervises employees who are responsible for setting up and updating System III control/functional tables and updating security levels for customers and internal users, reconciliation analysis, and management and disbursement of funds to customers. Her staff also performs accounts payable, billing, and collections activities, in addition to the preparation of general ledger entries.
With all her duties, she feels very fortunate that she has such an experienced team. “They are all self-starters and very self-sufficient. They are highly competent in their responsibilities and require minimal supervision. This allows me time to explore alternatives for performing and improving processes,” Barbara explains.

She also is grateful for the support provided by coworkers and managers such as Mark Bondurant, Kathy Riddle, and Charles Parker over the years.
Aside from working with such a great team, she finds researching and solving customers’ problems most rewarding. She is also happy to know that because of her work, the company can account for all revenue and expenditures. “I am satisfied knowing that I have done the best job possible,” Barbara states with confidence. She always treats customers as she would like to be treated, and she lets this philosophy guide her in her work. She will take time to explain billing statements to customers so it is easy for them to pay their bill without wondering if it is right.

Her future goals are related to accounting and her job. In the short term, she is looking forward to implementing new accounting software to aid us as a stand-alone company. In the long term, she would like to return to school to obtain a Masters in Business Administration.
Right now, one of her biggest challenges is setting accounting systems for all of our new products, which include iPROMise, E-Exits, and Cohort Right Track. Barbara agrees that this is a good problem to have because it means that we are growing as a business.

Barbara was hired by Campus Partners eight years ago. She began her career as a Specialty Claims Analyst, and worked with bankruptcy, death and disability claims for guarantors. She later worked in several other capacities in Alternative Loans. In 1998, she transferred to accounts receivable, where she worked as a Customer Service Representative/Collector. A few months later, she was promoted to supervisor of the unit. Before coming to our company, she worked as a staff accountant for a privately owned company. She graduated from Pfeiffer University with a double major in Economics and Business Administration.

Like many people who excel in math, Barbara also has an affinity for music. She plays the organ and piano at her church and for recreation. She also enjoys playing soccer and softball. In her spare time, Barbara enjoys reading textbooks on business, as well as software manuals to better prepare herself for her job. With Barbara handling many of our accounting functions, we can count on our books being balanced.