Inside Campus Partners

Vicki Vogler
March 2004

Vicki Vogler
Senior Systems Analyst

Vicki Vogler, Senior Systems Analyst for our company, finds herself building Web pages by day and changing multiple diapers by night and could not be happier about it. It is as if she said “super-size it” to life because her job responsibilities have grown during the four years that she has worked here, and she recently became the mother of twins.

Vicki started out as a programmer for the System III mainframe, but is now responsible for PC-Web development programming. This new responsibility puts her in a key position as our company implements its new technology plan. Currently she is working on building web pages so customers can access and download eXpressReports through amsservicing.com and System 3i, and she will be heavily involved in the Web projects for e-billing,e-prom notes, e-signatures, and exit interviews. These projects are all scheduled to be completed this summer.

She supports our Interactive Voice Response (IVR) automated telephone system and provides backup for our telephone system and the software applications we use in our Call Center. She works closely with team member, Jan Blalock, to support our company’s telecommunications infrastructure. In addition, Vicki is creating an Intranet for our company and is working to automate some frequently used company forms.

Before coming here, Vicki worked as a programmer for US Airways for 8 years. She finally left the company because she hated to fly, and it was routine for her to fly to Washington or Pittsburgh. When job changes would have required her to fly frequently to Dallas, she decided to look for more grounded employment in the IT field. Making a switch was easy, because in Vicki’s words, “Programming is programming. The logic is the same regardless of the language.”

Vicki loves the IT field. “I really like what I do for a living. I like sitting at my desk listening to music while I code a program. It’s fun, like solving a logic puzzle.” Programming is not just an abstract exercise for Vicki. “I like making a difference. I like making someone else’s workday easier,” she said with conviction. She has great admiration for her co-workers in IT and likes the way they band together to support our systems. Because of her expanded Web responsibilities, she was recently taken out of the on-call rotation for providing 24/7 system support. She unsuccessfully tried to remain in the rotation because she wanted to share the load with her IT colleagues. She also has special praise for her co-worker, OH Walker, whom she terms, “a technical guru. He truly understands computer systems.”

When she is not at work, Vicki stays very busy. She and her partner of 15 years are the proud parents of Brady, age 6, and Rosie and Riley, their 8-month old twins. These days her hobbies are “making bottles and changing diapers,” she said with a laugh. In addition to the twins, the couple stays busy with their son, Brady, who is in kindergarten and plays soccer, T-Ball, and basketball. Vicki, a self-professed “computer nerd,” introduced Brady to the computer when he was 18 months old, and he now uses it independently. Obviously fearless, the family has a driving trip to Disney World scheduled for later this year. The last time they visited there, they just had Brady, but still did not have room in their van for even “one more toothbrush.” To prepare for this trip, they have purchased a carrier for the top of the van and a small trailer for the back.

Vicki is also an excellent photographer. She was able to take professional quality photos at a Bon Jovi concert, and has giant posters of her favorite band covering the walls of her office. She also likes to read mystery novels, and Agatha Christie and Sue Grafton are two of her favorite authors. She especially likes the comedic edge Sue Grafton brings to her main character, Kinsey Millhone. In fact, if you are a fan of this series, just imagine Kinsey with three children and a packed minivan speeding down to Disney World, and you will have a pretty good picture of Vicki. In Vicki’s case, the “V is for Very Exceptional.”