
Campus
Partners
Update Newsletter
November 30, 2005 |
Download
a printer-friendly Update here! |
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| We will be closed on Friday,
December 23, Monday, December 26, and Monday, January 2 for
the holidays. Our online systems will be available
during normally scheduled hours. |
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Health
Professions Loan Program Targeted for Elimination
COHEAO reports in the November 23 isssue of The Torch
that the The White House Office of Management and Budget (OMB)
has called for a recall of funds in the Health Professions and
related student loan programs administered by the Department
of Health and Human Services. Under the proposal, all federal
assets in campus revolving funds would be recalled to the federal
government by September 30, 2006. No loans would be permitted
until these funds were returned, and the proposal would effectively
eliminate most health professions lending in 2006. Lending could
apparently resume using federal funds repaid by borrowers in
the future, along with institutional contributions to the revolving
funds.
The proposal was contained in a package of “rescissions”
proposed by the White House on October 28 as offsets for some
of the costs of Hurricane Katrina. Congressional action would
be necessary to do this, but there is concern that the Labor-HHS-Education
appropriations bill would include the rescissions proposal.
However, legislation passed by the Senate and rejected by the
House does not contain that proposal. A separate emergency bill
funding hurricane and other disaster relief containing the proposed
rescissions could be considered during December.
COHEAO states that it is already working with the Association
of American Medical Colleges and will be mobilizing other groups
to oppose this proposal. More information and an action alert
is being prepared.
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Senate
and House to Reconcile Differences over Reauthorization and
Deficit Reduction Reconciliation Act
Although the outlook for continuation of the Perkins program
seems positive, the Senate and Congress still have to reconcile
differences in the House’s and Senate’s versions
of the Deficit Reconcilation Act before the Perkins program
can be considered safe from elimination.
On November 3, COHEAO reported that “the Senate voted
to reauthorize the Perkins Loan Program under the Higher Education
Act (HEA) of 1965. The reauthorization, as part of broader HEA
reauthorization legislation, was contained in the Senate’s
budget reconciliation bill, the Deficit Reduction Omnibus Reconciliation
Act of 2005 (S.1932). The bill, which makes over $36 billion
in cuts to entitlement programs, passed the Senate on a vote
of 52–47. The no votes were a result of controversial
language involving student loans, Medicare, Artic oil drilling
and several other issues. ”
More recently, COHEAO reported that the “House of Representatives
passed the Deficit Reduction Act of 2005 (H.R. 4241) on a vote
of 217-215 on November 18. The legislation only includes changes
to the Higher Education Act that impact federal spending during
the next five years, mainly changes to the FFEL and Direct Loan
programs. Most of the savings are derived by reducing what FFELP
lenders make and imposing new fees on lenders. It does not include
the broad Higher Education Act (HEA) reauthorization legislation
that was approved by the Education and Workforce Committee as
H.R. 609.
The Perkins Loan Program is not mentioned except for a provision
expanding loan cancellations for military personnel. Because
the Senate has already passed its HEA reauthorization bill as
part of its budget reconciliation, S. 1932, Higher Education
Act reauthorization may be considered as part of a House-Senate
conference to resolve differences between the two versions of
the Deficit Reduction Act. However, it is not clear if that
will be the case or if the rest of the HEA reauthorization,
including reauthorization of the Perkins Loan Program, will
be done separately. Conference negotiations on the legislation
are expected to commence in the near future, but there is no
exact timetable on when a conference agreement will occur.”
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Dealing
with Excess Perkins Cash: Save Your Funds for the Future
COHEAO recently published this information in November 23,
2005 issue of The Torch. Due to the importance of this news,
we are publishing it verbatim.
“The massive wave of consolidation loans this year has
left many institutions with excess cash in their Perkins Loan
accounts – and an inability to immediately lend the funds
to needy students. Given that there is rarely enough aid to
go around and that there is unlikely to be a Federal Capital
Contribution this year, it would be tragic if millions of Perkins
Loan dollars were sent back to Washington, leaving campuses
shorter than ever of funds for students in future years. Once
the money is returned, it’s lost for financial aid in
the future. It is possible, and not that difficult, to hold
your Perkins funds for use in your next award or fiscal year,
but certain actions have to be taken to avoid having the Department
of Education require that the excess cash be sent to them. If
an institution has excess liquid capital – projected collections,
plus federal capital contributions, plus institutional contributions
that significantly exceed projected expenditures –then
the institution is required to send the excess to the Department.
Many institutions are caught in a bind because the unexpected
influx of funds due to consolidation exceeds the expenditure
level assigned by the Department, an expenditure level based
on historical collections. However, the institution can write
the Department and request that their level of expenditure be
increased.
It is vital that institutions do this, explaining why they have
excess capital and how they plan to make use of the capital
by making loans to eligible borrowers in the future.
If you should receive a letter from the Department asking that
your excess funds be returned, you should send a letter to the
Department stating that these funds were “too late to
lend” in that fiscal year and that you will commit the
funds to borrowers beginning July 1 (if you lend Perkins in
the summer months for summer school) or you will begin to award
these excess funds to needy and eligible borrowers in the coming
fiscal year.
Loan managers should address the correspondence to: the U.S.
Department of Education, Student Financial Assistance Programs,
P.O. Box 952023, St. Louis, MO 63195-2023.”
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ED
Extends Automatic Forbearance for Hurricanes Katrina and Rita
The Department of
Education (ED) has extended the automatic forbearance from December
31, 2005 until February 28, 2006 for FFEL, Direct, and Perkins
student loan borrowers who live in an area that has been designated
by FEMA for disaster assistance due to Hurricanes Katrina and
Rita.
As we announced in the September
issue of the Update, Campus Partners proactively processed
an administrative forbearance through December 31, 2005 for
your Perkins, HPSL, NSL, PCL, LDS, and institutional loan borrowers
based on the population of borrowers listed on the FEMA Web
site. If you would like this forbearance extended for any or
all of your borrowers in the affected areas, please contact
your customer service representative. Otherwise, we will only
process the extension for borrowers on a per request basis.
You can read about the extension for both Hurricane Katrina
(Announcement #7) and Hurricane Rita (Announcement #4) on the
Department’s Web site at www.ifap.ed.gov.
A flashing red link to “Hurricane
Information” appears on the right-hand side of the
IFAP Web site. The respective announcements are linked to either
Hurricane Katrina or Hurricane Rita. You will also be able to
access Hurricane Katrina Electronic Announcement #8: Reallocation
of Campus-Based Funds and Hurricane Rita Electronic Announcement
#5: Reallocation of Campus-Based Funds through the IFAP Web
site.
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Hurricane Wilma Forbearance Processing
Information regarding Hurricane Wilma is also available through
the IFAP Web site. In February 2004, ED published general guidance
in Dear Colleague Letter GEN-04-04 that applies to
any declared disaster. As this article goes to publication,
borrowers affected by Hurricane Wilma are eligible for forbearance
based on this guidance. Campus Partners has processed a three-month
Type M forbearance for your Perkins and institutional borrowers
located in the FEMA-designed areas in Florida. We processed
a three-month Type H forbearance for HPSL, NSL, PCL, and LDS
borrowers. In all cases, a history comment concerning the forbearance
will be entered and notification will be sent to affected borrowers.
The following link will provide you with the text in Dear
Colleague Letter GEN-04-04: http://www.ifap.ed.gov/dpcletters/GEN0404.html.
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Notice
of Waiver of Title IV Grant Repayment
Using authority granted by the Pell Grant Hurricane and Disaster
Relief Act and the Student Grant Hurricane and Disaster Relief
Act, the Assistant Secretary for Postsecondary Education, Sally
Stroup, exercised her authority to waive a student’s Title
IV grant overpayment otherwise due under the Return of Title
IV Aid requirements if the student withdrew because of a disaster
under conditions specified in Dear Colleague Letter GEN-05-17.
Please view this Notice of Waiver at http://ifap.ed.gov/dpcletters/GEN0517.html.
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Natural
Disaster Student Aid Fairness Act - Federal Perkins, Federal
Work-study, and Federal Supplemental Educational Opportunity
Grant Programs
On November 7, 2005,
ED published a Federal Register Notice that provides
information on the campus-based funds reallocation process for
institutions that have enrolled students who have been affected
by Hurricanes Katrina and Rita. The Notice provides background
information on the reallocation process, definitions of terms,
and the information that an institution must submit in its application
for reallocated campus-based funds. Institutions are urged to
review this Federal Register Notice at http://ifap.ed.gov/fregisters/FR11072005.html.
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FISAP
Corrections and Perkins Cash on Hand Update Due Soon
All corrections
to FISAP data and resolution of edits must be submitted to the
Department of Education by Thursday, December 15, 2005. This
information is published in Dear Colleague Letter CB-05-12
as well as noted on page 4 of the instructions for the 2006-2007
FISAP and is in a Q & A format. December 15 is also the
deadline by which a school that participates in the Perkins
Loan Program must update its Perkins cash on hand as of October
31, 2005. Please note that schools affected by Hurricane Katrina
or Hurricane Rita that will not be able to meet this deadline
should contact the Campus-Based Call Center at ED.
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HEROES
Expiration Date Extended for Two Years
ED has extended the expiration date in the HEROES Act of 2003
until September 30, 2007 for the waivers or modifications of
statutory or regulatory provisions that were appropriate to
assist eligible individuals who are applicants and recipients
of student financial assistance under Title IV of the Higher
Education Act. The Federal Register Notice extending the HEROES
waivers can be viewed at http://www.ifap.ed.gov/fregisters/FR10202005.html.
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Child
or Family Service Loan Cancellation Benefit
Dear Partner Letter Gen-05-15 reaffirms and clarifies long-standing
policy regarding the eligibility requirements that apply to
the child or family service loan cancellation benefit provided
in the Federal Perkins Loan Program. The letter is available
at http://www.ifap.ed.gov/dpcletters/GEN0515.html.
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Responses to Recent, Recurring
Federal Student Aid Questions
The Department of Education has issued Dear Colleague Letter
GEN-05-16 in response to a number of issues that have been
raised recently that needed further clarification by ED. Answers
to the questions addressed in this letter are based on pre-existing
policy unless noted otherwise. Some answers provide clarification
and more consistent treatment of differing, but closely related
issues. In cases when new or changed guidance has been set out,
program reviews or audits for prior periods will take into consideration
whether the institution was following prior guidance or was
using other reasonable interpretations of the regulations.
The following
topics are addressed:
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The requirement for a signed promissory note
for loan funds to be counted as “aid that could have
been disbursed,” or to be disbursed as a late disbursement, |
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The use of Web sites to provide required notifications
and disclosures directly to students, |
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Additional unsubsidized Stafford loan amounts for an otherwise
eligible child of a parent who is not a U.S. citizen or
permanent resident, |
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Bankruptcy and eligibility for PLUS and additional unsubsidized
loan amounts,FAFSA questions and same-sex marriage, |
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Asset valuation of a rental unit within a principal place
of residence in need analysis, |
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The definition of a veteran, |
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The treatment of combat pay, |
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The use of stored-value cards and other alternative methods
of managing Title IV funds, |
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Debit cards and third-party servicers; and |
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The Reserve Educational Assistance Program (REAP or Chapter
1607). |
To review this DCL, go to http://www.ifap.ed.gov/dpcletters/GEN0516.html.
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Orange
Book Available for Federal Perkins Loan Program
The Orange
Book for 2003-2004 is now available by clicking
here. This listing includes the Federal Perkins Loan Program
Status of Default as of June 30, 2004 for schools that participated
in the Perkins Loan program during the 2003-2004 Award Year
and provides a cohort default rate for each school. This report
is based on FISAP data submitted by schools.
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Posting of the Blue Book on IFAP
ED has posted The Blue Book: Accounting, Recordkeeping, and
Reporting by Postsecondary Educational Institutions Participating
in the Federal Student Aid Programs. It addresses the regulations
and procedures schools must follow in requesting, maintaining,
disbursing, and otherwise managing Title IV program funds. To
review The Blue Book, go to www.ifap.ed.gov
and look for The Blue Book under the heading “Publications.”
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2006-2007 FAFSA on the Web Worksheet
in English and Spanish
FSA posted the redesigned and improved 2006-2007 FAFSA on the
Web Worksheet in pdf format. It is available in both English
and Spanish, and there is a black-and-white English version
for those without color printers. Schools are encouraged to
print and copy these worksheets for their students. For additional
information, go to: http://www.ifap.ed.gov/eannouncements/1025fotwscreenshot0607.html.
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Product
Development Update
Here
is the latest news about recent product development efforts
and enhancements to expect over the next few months. Please
refer to the September
issue of the Campus Partners Update for our overall product
development schedule, which lists future enhancements for the
next 12 months.
| Upcoming Enhancement |
| In December |
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The
extension of E-Exit
to include HPSL, NSL, and Institutional loan
programs. |
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| Recent Enhancements |
| In November |
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We have added the RAAN number to the Masterfile.
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The oldest Bill Due Date and the Days Past Due Date
have been added to the display on
System 3i. |
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Edits were lifted to allow the display of data for loans
currently in collection or previously closed on System
3i |
| In October |
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Banking information is now displayed on the AutoDraft
enrollment page for participating borrowers. This is to
allow borrowers currently enrolled in AutoDraft to review
the information on record with Campus Partners via mycampusloan.com |
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Various improvements were made to the colors of displayed
text for ease of reading on mycampusloan. This includes
providing more contrast to links that have been previously
viewed. |
| In September |
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Information was added to mycampusloan.com
to provide borrowers information regarding hurricane relief. |
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The iPROMise
status report is now available in electronic format via
FTP. |
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The borrower address update was enhanced to better facilitate
the input of international addresses on System
3i
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Speed up the
Entrance Interview Counseling Process
Looking for a way to expedite the entrance interview process?
If you find getting your borrowers to sign their master promissory
note, complete entrance counseling, and obtain copies of their
Total Loan Indebtedness and Truth-in-Lending
Disclosure statements takes too much time, consider
using iPROMise,
our electronic promissory note with e-signature for your next
award period. When you sign up for iPROMise,
your students can complete all necessary paperwork from any
computer, and you can monitor their completion through special
reports. What could be easier? For more information, contact
your Customer Service Representative today!
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Campus
Partners Joins Forces with Pearson Government Solutions
Responding to several inquiries from current customers and prospective
customers about 1098T Tax Reporting Services and our ability
to support this service, Campus Partners decided that it was
time to explore another partnership. When we identify a need
in the market, we always have to make a decision – is
the solution to build, buy, or partner, and depending upon the
issues involved, we make a decision based upon our core competencies,
the cost of developing a solution, and the offerings of other
providers in the market.
In the case of 1098T tax reporting, we determined that there
was already a world class solution in the market, and that Pearson
Government Solutions offered an outstanding, state-of-the-art
product. When we approached them about a possible joint marketing
agreement, through which we could offer our customers their
solution and service, they were most receptive to the idea.
After working through the details of the agreement, we were
proud to announce this strategic marketing relationship on November
2, 2005.
As you probably know, Pearson Government Solutions has developed
a number of powerful solutions in higher education, and they
are the company that developed the Department of Education’s
FAFSA on the WEB process, and they manage the FSA PIN process
for all federal student aid recipients. Campus Partners uses
their STAN authentication service for all of our e-sign processes,
for iPROMise and E-Exit. We’re excited about extending
our relationship with Pearson and know that our customers will
be interested in learning more about their 1098T service.
For more information about this solution, please call Brad
Resler, our National Sales Manager, at 800-458-4492,
extension 2062.
Attachment: Campus
Partners-Pearson Government Solutions News Release
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Regulatory
Wisdom from Sharon Cameron
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Question:
Can I offer rehabilitation to borrowers with judgment
loans?
Answer: Yes. According to guidance
received from ED, when the Department revised the
Perkins loan rehabilitation regs—exempting loans
on which a judgment has been secured from the requirement
that schools establish a loan rehabilitation program—the
Department did not prohibit schools from offering
borrowers with judgment accounts the benefits of rehabilitation.
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Gaye
Taylor Retires
Gaye Taylor, a
Servicing Support Representative for our company, retired on
November 30, 2005 after 27 years of service. Although Gaye ended
her career at Campus Partners in the Servicing Support department,
where she helped oversee the mailroom, Gaye is best known to
customers for her role as a Customer Service Representative.
She spent most of her career in customer service and has many
fond memories of working with customers from coast to coast.
“I felt I had friends all over the country because many
shared their hopes and dreams with me,” Gaye said in an
interview before she retired. Although she had contact with
most of our customers over the years, she particularly remembers
her customers at the University of Nebraska-Lincoln, the University
of Maine system, the University of Bridgeport, Wesleyan University,
the University of South Carolina, the University of Virginia,
Virginia Commonwealth University, and Virginia Union University.
Gaye thinks our company has a “really bright future”
thanks to the dedication and longevity of our staff and the
willingness of our owners to invest in the company and grow
our business. She sees this as a winning combination that guarantees
the continued success of our company.
In retirement, Gaye plans to “live life to the fullest.”
She already has a good start at staying active because she currently
has two teenage grandchildren living with her, as well as one
of their friends. In addition to spending more time with her
children and grandchildren, she plans to stay busy with church
and volunteer work and looks forward to traveling. She wants
to fly to San Francisco and then drive up the coast to the Pacific
Northwest and also plans to visit New York City.
Gaye has left her mark on the company because of her commitment
to excellence and willingness to go the extra mile for customers
and her fellow employees. Please join us in wishing Gaye a happy
retirement.
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STAN
Authentication Outage
Pearson Government Solutions’ Data Center in Iowa City
has notified Campus Partners of a planned hardware upgrade associated
with their STAN PIN Authentication Web site. This upgrade is
scheduled to occur on Sunday, December 11, 2005. The equipment
changeover and subsequent testing will mean an extended downtime
for STAN production and test sites. The maintenance will begin
at midnight and run throughout Sunday morning until noon, CST.
During that period of time, STAN will not be available to provide
third-party authentication services for your borrowers that
would like to complete their E-Exit or MPN via iPROMise
using electronic signature.
Campus Partners Web sites will be operational during that period
of time and will be able to support all activity other than
electronic signatures. As soon as the STAN site is brought back
online, the electronic signature functionality will immediately
become available to your borrowers.
“Angels
watching over me!!” That’s the way I feel
about Campus Partners after approximately 9 years of
blood, sweat and tears. Every individual member of Campus
Partners’ team can very easily be called “Angels”
due to their professionalism, knowledge, courtesy, care,
and concern. When I took my current position at UNC-Charlotte
I had no idea of all the details and/or federal guidelines
or requirements required of someone in this position.
Cleaning/clearing files, problems, and unanswered questions
from 20 years of backlog were so overwhelming at first
that I started to retire early – many times –
just to get away from the mess. With numerous continuous
hours of help and encouragement from Sharon
Cameron and Debra Adams of
Campus Partners, I managed to struggle through the task
at hand.
Over the past years, because of the help from Campus
Partners, I have become more knowledgeable in rules
and regulations and can maintain the day to day duties
of my position. Campus Partners’ recent up grade
of the computer system, expanded availabilities of reports,
restructured areas such as customer service, technical
support, and their constantly searching for improvements
has given me a great sense of security and peace of
mind. Just knowing that Campus Partners has checked
out every detail and that they are always willing to
“be there with me” for support through any/all
processes has made my job easier. Campus Partners treats
all their clients with the same utmost respect whether
the office is large or small. I honestly cannot imagine
having to come to work without Campus Partners as my
“partner” to work with each day.
Diane Aldridge
UNC-Charlotte
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Teleseminar
Training
One more Teleseminar is listed
for this year, and our teleconference schedule for 2006 will
be published next month. If you want to participate in the December
teleconference, please e-mail Debra Pitts at dpitts@campuspartners.com
at least three days before the scheduled teleseminar, and she
will e-mail you the telephone number that you need to call.
The training is free and well worth your time.
2005
Teleconference Training Schedule
| December 12, 2005 |
2:00 p.m. ET |
| What is
Rehabilitation and How Borrowers Can Benefit* |

Workshops
Campus
Partners wrapped up another successful year of workshops with
the completion of Student Loans 101 on November 3rd and
4th. Pattie Mastin and Andrea Thompson
spoke to a packed house, covering everything from the campuspartners.com
Web site to loan processing to credit bureau reporting. Customers
in attendance came from as close as Brevard College
in North Carolina and as far away as the Massachusetts
College of Pharmacy in Boston.
Each day of the workshop began with breakfast and welcomes from
Campus Partners staff eager to meet our visiting customers. All
workshop participants were able to meet their personal Customer
Service Representatives, along with Daisy Bass, Director,
Customer Service and Debra Adams and
Kathy Riddle, Customer Service Managers. In addition,
the group was also led on a tour of our facilities and got the
opportunity to meet employees from each of our departments.
Customers from all experience levels can benefit from Student
Loans 101, as was proved with this session, which had a range
of experience from 2 days to 2 years! “What I liked most
about the class was being able to see the life of the loan from
beginning to end,” commented Claudia Donovan, Accountant
from Bowie State University. Willie J. Gordon, Jr., Director of
Student Collections at the University of South
Carolina summed it up by stating, “I learned EVERYTHING!”
Some of our out-of-town guests had never been to a Wal-Mart store
and expressed a desire to go. While not on the original agenda,
Vickie Nelson, Customer Service Representative,
was more than willing to go that extra mile (as all of our Customer
Service Representatives do) and drive a group to Wal-Mart. “We
had a really good time and even went to dinner,” Vickie
stated.
Please check future editions of the Update for the 2006
Workshop schedule.
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Regional
Meeting
We have completed our
Regional Meetings for this year and will be publishing our 2006
schedule soon. We already have scheduled a Pennsylvania
Regional Meeting on February 21, 2006 at Gettysburg College.
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Conference
Schedule
Representatives
from Campus Partners will attend the conferences listed below.
The Illinois
Student Loan Administrators Association Conference will
be held December 9 in Chicago, Il. For more information,
call Norma Carmona at 773-702-6060.
COHEAO
will hold its Annual Conference from January
29 through February 1 at the Ritz-Carlton in Arlington, VA. For
more information, visit www.coheao.org.
The Washington
One Day Conference will be held at the Downtown Courtyard
Marriott on February 27 in Seattle, WA.
NACUBO
will present its Fourth Annual Student Financial Services
Conference at the Peabody Hotel in Memphis, TN on March
5-7. For more information, visit www.nacubo.org.
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Cutoff
Dates
Cutoff
dates for November, December, January, February are presented
below.
Transaction |
November
2005 |
December
2005 |
January
2006 |
February
2006 |
| Last day to receive collection payments |
11/23/05 |
12/27/05 |
1/24/06 |
2/21/06 |
| Last day to receive regular payments |
11/28/05 |
12/28/05 |
1/25/06 |
2/22/06 |
| Last day for online payments |
12/02/05 |
12/30/05 |
1/27/06 |
2/24/06 |
| Date final post begins |
12/02/05 |
12/30/05 |
1/27/06 |
2/24/06 |
| Report date used for final post |
11/30/05 |
12/31/05 |
1/31/06 |
2/28/06 |
| Last day deposits created for deposit to bank account |
11/30/05 |
12/30/05 |
1/27/06 |
2/24/06 |
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